Niya Privacy Policy — Niya Pact™ and Niya One™
This unified Privacy Policy covers all digital properties, services, and platforms operated under Niya, including Niya Pact™, Niya One™, Niya Echo, and all related business and community functions. It is fully GDPR‑compliant and written to offer clarity, transparency, and reassurance to all users.
1. Introduction
Niya respects and protects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our websites, platforms, services, and applications.
By using any Niya service, you agree to the practices described in this Privacy Policy.
2. Who We Are
Niya is a global ecosystem offering trust certification, well‑being services, organizational tools, and human‑to‑human support. This Privacy Policy applies to: – Niya Pact™ – Niya One™ app and web platform – Niya Echo (listening service) – Niya Guidance and Nova modules – Corporate and individual services.
Data controller: Niya (Belgium)
3. What Data We Collect
We collect only the data necessary to provide our services. This may include:
3.1 Personal Identification
- Name
- Email address
- Phone number
- Professional information
3.2 Service‑Related Information
- Account details.
- Application data (for Niya Pact™ certification).
- Organizational information.
- Booking and session data.
3.3 Technical Data
- IP address
- Device information
- Browser type
- Cookies and analytics data
3.4 Sensitive Data (Handled Carefully)
For Niya Echo and Guidance sessions, emotional indicators or well‑being notes may be processed. These are never used for profiling, never sold, and always anonymized for internal improvement.
4. How Your Data Is Used
Your data is used to: – Provide and improve Niya services – Deliver Niya Pact™ certification reviews – Enable Niya Echo and coaching interactions – Create Trust Reports – Maintain platform security – Process payments (via Stripe) – Coordinate bookings (via Lunacal) – Send essential updates or communication.
We never sell personal data to third parties.
5. Legal Basis for Processing
We process your data based on: – Consent – Contractual necessity – Legitimate interest (service improvement, security) – Legal obligations
6. Data Sharing
We only share data with trusted partners necessary for service delivery: – Stripe (payments) – Lunacal (scheduling) – Twilio (VoIP for Niya Echo) – MailerLite (email communication) – Hosting partners
Each partner adheres to strict GDPR compliance.
We do not share data with advertisers.
7. Data Storage & Retention
We store data securely within the EU or trusted GDPR‑compliant regions.
Retention periods: – Account and profile data: while your account is active – Certification data: 7 years (audit requirements) – Echo session metadata: short-term, anonymized – Technical logs: up to 12 months
You may request deletion at any time.
8. Blockchain Use
Niya uses blockchain hashing only for: – Seal verification – Certification authenticity – Consent receipts
No personal data is stored on any blockchain. Only non‑identifiable hashes are anchored.
9. Cookies & Analytics
We use minimal cookies for: – Basic website functionality – Analytics (anonymous) – Security monitoring
You can manage cookie preferences at any time.
10. Your Rights Under GDPR
You have the right to: – Access your personal data – Correct inaccuracies – Request deletion (“right to be forgotten”) – Restrict processing – Object to processing – Data portability – Withdraw consent at any time
To exercise your rights, email: privacy@niya.one
11. Security Measures
We protect your data using: – Encryption (in transit and at rest) – Access control and authentication – Secure infrastructure partners – Regular audits and monitoring – Minimal data collection philosophy
12. Third‑Country Transfers
If data is transferred outside the EU, this only occurs under: – Standard contractual clauses (SCC) – Verified GDPR‑equivalent protections
13. Minors
Niya services are not intended for children under 16. We do not knowingly collect data from minors.
14. Updates to This Policy
This Privacy Policy may be updated as Niya evolves. Changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.
15. Contact
For privacy or data protection inquiries: privacy@niya.one
Niya, Belgium